Eleven

The openness charter

If we’re asking for your family’s group chat, you get to see how the sausage is made.

Years ago, a small company called Baremetrics did something unusual: it put its revenue dashboard on the public internet, and called it Open Startup. It proved a business could be honest about its numbers and live.

We’re going further, for a simple reason: Eleven is built to become a co-operative, and a co-op’s books belong to its members. So openness isn’t marketing here. It’s the destination. Here’s what we commit to, and where each piece stands.

  1. Live service status Live

    status.elevenmessenger.com shows the health of the whole fleet, updated continuously — capacity, services, even which software versions are running. Aggregates only: it can’t leak anything about an individual space, because the system doesn’t give us that detail to leak.

  2. Open carbon accounting Live

    What Eleven costs the planet, measured from the live fleet and published with the working shown — see the planet page. We re-measure as we grow; the numbers are only worth having if they stay honest.

  3. No dark patterns Live

    No streaks, no engagement metrics, no guilt mechanics, no growth hacks. This one is structural: Eleven has no analytics, so we couldn’t A/B-test you into staying longer even if we wanted to.

  4. Open finances Building

    Revenue, costs, and what we pay ourselves, published as public dashboards. Payments only just switched on and the numbers are currently tiny — we’ll publish them anyway, and keep publishing them when they’re interesting.

  5. Open unit economics Building

    Further than dashboards: we’ll show what a €5.50-a-year space actually costs us to run, and where the rest goes. If a plan’s margin is big, you’ll see it — and see it fund the free tier.

  6. Open scale Building

    How many spaces and how many members, in aggregate. Never anything about an individual space — we couldn’t if we tried, and that’s the point.

  7. Open code Beta

    The code that guards your messages isn’t a black box: it ships to your browser readable, exactly as written, so anyone can check that what the security page says is what the code does. Releases are public, opening up fully is part of the road to the co-op — and the licence locks the openness in: the GAI Licence (MIT plus one addition) requires any distributed derivative to stay open and return to the commons, because the commons helped write it.

  8. Open governance The destination

    The co-operative: member ownership, open books as a legal duty rather than a promise, and no exit — nobody to sell you to, ever.

The one boundary

Our openness stops exactly where your privacy starts. Every number we publish is an aggregate across the fleet. Eleven is engineered so that the detailed version — who you are, who you talk to, what you said — doesn’t exist on our side at all.

Hold us to it

This page is the commitment. If a piece marked “building” seems to be taking suspiciously long, ask us about it: team@elevenmessenger.com.